Refund Policies DigiRDP

1 January 2019

Registering with DIGIRDP or subscribing to our service means you agree to our refund policy. We have enacted a refund policy to provide a better user experience, and the Policy is based on some guidelines and information that you should follow. Kindly read it carefully to avoid any issues that may arise. This Policy can be changed at any time with or without any notice.

Our refund policy outlines the guidelines for requesting and receiving a refund for our service. To process a refund for RDP plans, we require a valid reason. If you provide a valid reason, we will try to resolve the issue or issue a refund. However, if you violate our terms of service, we are not obligated to provide a refund.

Refunds on the grounds of the pretexts mentioned below will not be accepted :

  • Ignorance about the proper usage of RDP.

  • Unsuitable network connection at the client's end.

  • Other technical reasons at the client's end prevent them from using our product to its optimal efficiency.

  • Issues concerning third-party software. ( If a 3rd party software or Bot is corrupted or a tampered refund will not be given for that reason, you should contact their support to get it solved.)

  • Refund Policy does not apply to the Dedicated Servers / Residential RDP ISP/proxy Fee /VPS product category.

  • Invalid claims or silly reasons are NOT eligible for a refund.

DIGIRDP strictly does not condone Hacking/ Brute-forcing/ Mass Mailing Tools. They are illegal, and hence clients will not be able to use them with the servers provided by us.

Admin RDP Server Policy :

  • Our Server managers are at your service 24X7. Please feel free to contact us anytime.

  • Server maintenance will be done occasionally, which may involve restarting a server.

Residential RDP ISP/Proxy Fee Policy :

  • We don't have any Refund Policy for our Residential RDP ISP and proxy Fees. A refund will be issued after the deduction of ISP/Proxy cost, which starts from $9.99 and varies from plan to plan. If we find any proxy or ISP fault, we will fix it as soon as possible. (depending on the issue & holiday).

  • We have mentioned setup time for all products. Within setup time, will not accept any claim about server pending or not delivered.

Abuse policy:

We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene or threatening is prohibited and will be removed from our servers with or without notice.

Failure to respond to an email from our abuse department within 48 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via support ticket/email and will respond within 48 hours.

If in doubt regarding the acceptability of your site or service, don't hesitate to get in touch with us at, and we will be happy to assist you.

Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita):

Any server found to host child pornography or link to child pornography will be suspended immediately without notice.

Violations will be reported to the appropriate law enforcement agency.

Some Important Points Regarding Our Refund Policy:

If you violate our ToS, no refund will be made at any cost.*

You agreed to our ToS and Refund Policy during payment. Hence PayPal / Payza or any other payment mode will also read our Policies and make refunds based on our Refund Policy.*

If you disagree with the above Rules/Restrictions, please DO NOT place the Server / RDP order.*

No refund will be issued for those who make cancellation requests without asking for support or waiting at least 24 hrs after creating a ticket *

  • Last Updated
  • 1/11/2022

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What Is RDP Or Remote Desktop Protocol?

Well, RDP, or you can say, Remote Desktop Protocol is originally designed and developed by Microsoft. In simple terms, RDP ´┐Żestablishes the secure connection between two computers and allows users to access another computer with full multimedia support remotely. The purpose of RDP is to allow the end-user to control or work on any other system remotely. Radically, an RDP only needs an internet connection or a LAN cable to work. Overall, RDP is fully secure and does support SSL encryption.

Why You Need RDP?

There are many reasons why an individual or business might need RDP. Some common reasons include: Remote access: RDP allows users to access their computer remotely, from any location with an internet connection. This is useful for individuals who need to access their work or personal files while they are away from their office or home, or for businesses that need to provide remote access to their employees. Increased productivity: By allowing users to access their work computer from any location, RDP can help to increase productivity. For example, a remote worker can use RDP to access their work computer and continue working even if they are unable to go into the office. Improved collaboration: RDP allows multiple users to access a single computer at the same time, which can be useful for collaboration. For example, multiple team members can access the same computer to work on a shared project, allowing them to see each other's work and make real-time changes. Easy access to applications and files: RDP allows users to access all of the applications and files on their computer, as if they were sitting in front of it. This means that they can easily access any files or programs they need, without having to transfer files or install applications on a different device. Overall, RDP can provide many benefits to individuals and businesses, including increased productivity, improved collaboration, and easy access to applications and files.

How long will RDP account details be given after payment?

Generally all the RDP details sent INSTANT to upto 6 hours after payment confirmation. In some cases, if manual verification or custom configuration it may take upto 12 hours to 24 hours Max.

Which payment mode do you accept?

We accept multiple payment modes like Paypal, PerfectMoney, Bitcoin, Bank Transfer, PayTM, Indian Debit Card / Credit Card.

Our Plans

There are several plans which includes Windows RDP, Cloud VPS and Dedicated servers which will make the deployement of your application more easier

129 +
Windows RDP Plans
3 +
Cloud VPS Plans
23 +
Dedicated Server Plans
42 +
Private RDP Plans


Their Service is at Top Notch . And the best thing about them which i liked the most is the renewal of rdp's they offer you a 24*7 service.

Their Service is at Top Notch
Software Engineer

Quick support, great vps and great pricing , i am using it from past 6 months and still no complaints.

Quick support
Software Engineer

DigiRDP Has To Be The Most Underrated Service On The Internet. I've Dealt With Many Providers Over 20 Years And This Company Is Best And Support Is Awesome.

Not Only Is Their RDP Great But Their Customer Service Is Outstanding.
Software Engineer

Great service. Instant RDP delivery even if they say 4-5hrs. upload is Rocket up to 1 Gbps Internet Speed, and Excellent support if you have any problem. they will help you for sure..

Moustafa M. Excellent service
Software Engineer

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